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KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
Preview

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Maps: How to watch all units on the map?
FiOS Maps: How to watch all units on the map?
Preview

You can track all your vehicles online on the map. See how to effectively monitor dozens of units on one screen.

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FiOS Reports Module: How to generate a report?
FiOS Reports Module: How to generate a report?
Preview

Learn to use the most powerful and flexible fleet reports module in Sri Lanka.

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HAZER Tutorials
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HAZER: Location track and trace
HAZER: Location track and trace
Preview

HAZER is a powerful IoT platform to monitor sensors and counters installed in moving or stationary assets. With HAZER you always know what is happening with your assets and where it happens.

This video shows how to track your vehicles, machinery, and cargo on the map, including:

- How to access the track and trace feature?
- How to navigate the map?
- How to track one or multiple objects on the map?
- How to view movement history via tracks?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: How to organize widget view?
HAZER: How to organize widget view?
Preview

HAZER is the IoT platform to monitor sensors, counters, and other IoT devices installed in vehicles and buildings. HAZER displays sensors on the Dashboard as widgets of different types.

This video explains how to organize the widgets on HAZER Dashboard:

1. Resize and move them
2. Interact with the map widget

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HAZER: Insights Dashboards
HAZER: Insights Dashboards
Preview

HAZER is the IoT platform to manage vehicles and buildings through sensors and other IoT devices. You can monitor sensor values online and view detailed real-time analytics on special Dashboards.

Insights Dashboards show analytics based on data from IoT devices – electricity, water, gas, fuel, temperature, humidity, vibration, g-values, and any sensors you can imagine – in the form of graphs and pie charts.

This video explains how to create the Insights Dashboard and elaborates on each parameter you will need to configure it. The tutorial is based on real-life HAZER use-cases.

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EPORT Tutorials
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EPORT: How to upload documents to a trip?
EPORT: How to upload documents to a trip?
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EPORT is the software for 3PL service providers. It allows taking full-chain logistics under control and consolidating carriers, drivers, clients, and orders in a single interface.

EPORT also helps to digitalize shipment-related documents and manage them on your laptop.
This video explains how to attach documents to deliveries and ensure that you have the necessary documents at hand for uninterrupted logistics.

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EPORT Real Time Status Of Vehicles
EPORT Real Time Status Of Vehicles
Preview

EPORT is the software for 3PL service providers that allows managing carriers, drivers, vehicles, cargo, and billing documents.

EPORT allows senders and carriers to interact within a single interface. This video explains how a logistics operator can:

- Find the vehicles nearest to orders on the map;
- Check their statuses – busy, occupied, available;
- Create a new trip and assign a vehicle to it.

This functionality will save significant time on checking vehicle availability and location by phone calls.

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EPORT. How to add a new address to a party?
EPORT. How to add a new address to a party?
Preview

EPORT is the platform for 3PL service providers. It allows logistics companies, their clients, carriers, and drivers to interact within a single interface.

In EPORT, the clients are called “Parties.” A Party – a manufacturer, supermarket chain, etc. – can have multiple addresses, like separate shops, factories, warehouses.

This video explains how to add multiple addresses for a single Party.

Need more information? Request a live demo on https://www.kloudip.com/eport.

Check out other tutorials on our eLearning portal:
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GOFER Tutorials
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GOFER: How to use the mobile app for dispatchers?
GOFER: How to use the mobile app for dispatchers?
Preview

GOFER is an Uber-like platform for company transport and business ride management. It comprises a web version and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for dispatchers:

✅ View all trip requests approved by a manager;
✅ Check the trip details and assign a vehicle to it;
✅ Edit the requests subject to the emerging requirements.

Need more information? Request a live demo on https://www.kloudip.com/gofer

Check out other tutorials on our eLearning portal:
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GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?
Preview

GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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GOFER: Driver mobile application (Sinhala)
GOFER: Driver mobile application (Sinhala)
Preview

GOFER is the platform for corporate transport management. It enables one-click car booking, digitalized transport request management, and company car usage analytics, and much more.

GOFER mobile app was designed for drivers to communicate with passengers, managers, and track earnings. This video explains how to:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo on https://www.kloudip.com/gofer.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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