KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
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FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?

To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

FiOS Tutorials
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FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
Preview

To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Reports Module: How to generate a report?
FiOS Reports Module: How to generate a report?
Preview

Learn to use the most powerful and flexible fleet reports module in Sri Lanka.

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HAZER Tutorials
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HAZER: How to replace the logo?
HAZER: How to replace the logo?
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HAZER is an IoT platform that allows managing moving and stationary assets through sensors. The platform is used in Healthcare, Production, Hospitality, Transportation, and other areas. Companies globally can use HAZER under their own brand. This video explains how to do this.

Need more information? Request a live demo via the chat box in the lower right corner.

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HAZER: How to share Dashboards?
HAZER: How to share Dashboards?
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HAZER is the IoT platform to manage moving and stationary objects via sensors and other IoT devices. HAZER displays all sensors on a handy Dashboard.

Depending on a job position, people should have access to different Dashboards. This video explains how to share a sensor monitoring dashboard with various users. You will also learn how to manage shared Dashboards – delete and view as a user.

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HAZER: How to create a new user?
HAZER: How to create a new user?
Preview

HAZER is the IoT platform to track sensors and counters. You can monitor thousands of sensors of any type on your laptop in real-time. To work with such volumes of IoT data efficiently, you will need a proper user hierarchy. This video explains:

- How to create a new user?
- The difference between manager and operator user types.
- Which user settings are important to keep HAZER running smoothly?

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EPORT Tutorials
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EPORT: KPI Dashboard
EPORT: KPI Dashboard
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EPORT is the software for 3PL service providers. It allows managing carriers, customers, drivers, cargo on a single screen. This video features 3PL KPI Dashboards, including:

1. How to access the Dashboard?
2. How to filter KPIs by a client, vehicle, operation, etc.?
3. How to compare KPIs for different periods?
4. How to view order statistics: unassigned, total, delivered, in transit, canceled, etc.?
5. How to manage 3PL costs?

Need more information? Request a live demo on https://www.kloudip.com/eport.

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EPORT: How to set trip date and time based on order date?
EPORT: How to set trip date and time based on order date?
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EPORT is the platform to manage 3PL operations. It allows controlling delivery orders, carriers, customers, drivers, and transport in a few clicks.

In EPORT, among other things, you have the list of orders. For each, you can plan trips and assign vehicles from available carrier fleets.

This video explains how to create such a trip and set its date and time based on the order date.

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EPORT Real Time Status Of Vehicles
EPORT Real Time Status Of Vehicles
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EPORT is the software for 3PL service providers that allows managing carriers, drivers, vehicles, cargo, and billing documents.

EPORT allows senders and carriers to interact within a single interface. This video explains how a logistics operator can:

- Find the vehicles nearest to orders on the map;
- Check their statuses – busy, occupied, available;
- Create a new trip and assign a vehicle to it.

This functionality will save significant time on checking vehicle availability and location by phone calls.

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GOFER Tutorials
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GOFER: Manager approval for trip requests
GOFER: Manager approval for trip requests
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GOFER is the software to manage business rides and employee transport. It simplifies the life of all users and managers of the company cars:

- One-click car booking for employees
- Car usage analytics for fleet managers and dispatchers
- Payments per miles and trips for drivers
- Employee work time monitoring outside the office for managers

This video explains how GOFER can help managers control their employees in business trips:

- Confirm or reject car requests
- View business trip details
- Add comments to each trip

Need more information? Request a live demo via the chat in the lower right corner and or learn more on https://www.kloudip.com/gofer.

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GOFER: Driver mobile application (Sinhala)
GOFER: Driver mobile application (Sinhala)
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GOFER is the platform for corporate transport management. It enables one-click car booking, digitalized transport request management, and company car usage analytics, and much more.

GOFER mobile app was designed for drivers to communicate with passengers, managers, and track earnings. This video explains how to:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo on https://www.kloudip.com/gofer.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER: Summary report
GOFER: Summary report
Preview

GOFER is an Uber-like platform to manage company cars and business rides. It offers one-click car booking, employee tracking outside the office, and company fleet usage analytics.

This video shows how to create a summary report, showing the details of each completed trip, including:

- The passenger and the vehicle
- Trip purpose
- When and where the ride started and ended
- Distance traveled and payment to the driver
- Comments by employees, managers, dispatchers about the ride
- Confirmations for booking the vehicle

Need more information? Request a live demo via the chat in the lower right corner.

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