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KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
Preview

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
Preview

To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

HAZER Tutorials
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HAZER: How to organize widget view?
HAZER: How to organize widget view?
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HAZER is the IoT platform to monitor sensors, counters, and other IoT devices installed in vehicles and buildings. HAZER displays sensors on the Dashboard as widgets of different types.

This video explains how to organize the widgets on HAZER Dashboard:

1. Resize and move them
2. Interact with the map widget

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HAZER: How to create a monitoring Dashboard?
HAZER: How to create a monitoring Dashboard?
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HAZER IoT platform allows managing thousands of sensors on a single Dashboard.

This video explains how to create the Dashboard and adjust it to your screen for convenient sensor monitoring.

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HAZER: How to view and manage notifications?
HAZER: How to view and manage notifications?
Preview

HAZER is the IoT platform to monitor sensors and counters installed in buildings or vehicles. Plus, you can manage moving and stationary assets via sensors and other IoT devices. This video explains how to:

1. Set up and view notifications on anything that happens with your vehicles, buildings, cargo, and equipment.
2. Enable and disable the existing notifications.
3. Receive notifications on your smartphone.
4. Search for notifications.
5. View notification log in a report.

In this video, you will also learn each notification parameter in detail to set up highly personalized and meaningful notifications.

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EPORT Tutorials
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EPORT: Creating orders with multiple points
EPORT: Creating orders with multiple points
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EPORT is the software for 3PL service providers that allows managing orders, carriers, customers, drivers, and transport in one interface. It offers order management, GPS tracking, billing, routing features, and much more.

This video explains how to manage delivery orders, including:

- Creating logistics orders with multiple stop points;
- Checking estimated mileage and cost per kilometer;
- Combining orders for optimized delivery;
- Backhauling orders.

For more information contact us via the website.

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EPORT:  Find already assigned vehicles when selecting transport for a new order
EPORT: Find already assigned vehicles when selecting transport for a new order
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EPORT is the platform for 3PL service providers allowing them to take full-cycle logistics under control.

In EPORT, customers place orders and track delivery progress, while a logistics company accepts them, assigns orders to vehicles, and manages the delivery process.

This video explains how to detect the already assigned vehicles when selecting a transport for a new order.

For more information or a live demo, contact us via the website.

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EPORT: How to create a transportation order?
EPORT: How to create a transportation order?
Preview

EPORT is the software for 3PL service providers that allows managing full-chain logistics on one screen. This video explains how to create a transportation order, including:

- How to view the list of pending orders?
- How to customize each order in line with customer requirements, including order and vehicle types, client info, pick-up and delivery location details?
- How to select the most cost-effective route?
- How to track items in the transportation order?

Need more information? Message us via chat for a live demo.

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GOFER Tutorials
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GOFER: Branch admin users
GOFER: Branch admin users
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GOFER is an Uber-like platform for business ride management and company car booking. It allows managing employee transport across multiple branches in a single interface.

This video explains how to use GOFER as a Branch Manager who supervises all staff transportation processes in the company, including:

- Creating managers, drivers, and passengers.
- Configuring price plans for each branch, vehicle type, and class.

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Dispatcher's approval for car booking
GOFER: Dispatcher's approval for car booking
Preview

GOFER is an Uber-like platform for business rides. It automates company fleet management and makes operations more transparent via:

- Car booking on your smartphone or laptop
- Fleet utilization analysis
- Payments to drivers and fleet expense management
- Employee control outside the office

This video explains how to request and get a dispatcher’s approval for a business ride, including:

- How to view all vehicle requests?
- How to edit car bookings – vehicle type and class, date and time, purpose, and payer?
- How to confirm or reject the ride?
- How to add dispatchers’ comments?

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Summary report
GOFER: Summary report
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GOFER is an Uber-like platform to manage company cars and business rides. It offers one-click car booking, employee tracking outside the office, and company fleet usage analytics.

This video shows how to create a summary report, showing the details of each completed trip, including:

- The passenger and the vehicle
- Trip purpose
- When and where the ride started and ended
- Distance traveled and payment to the driver
- Comments by employees, managers, dispatchers about the ride
- Confirmations for booking the vehicle

Need more information? Request a live demo via the chat in the lower right corner.

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