KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

FiOS Login Page: How to change or recover your password?
Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.
FiOS Tutorials
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FiOS Login Page: How to change or recover your password?
Preview
Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.
FiOS Monitoring List: How to add and remove units?
Preview
To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.
FiOS Monitoring List: How to detect vehicles' motion state?
Preview
See how to quickly detect if your vehicle is moving, stationary, or idling with the engine "On".

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FiOS Maps: How to use GPS maps for vehicle tracking?
Preview
Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?
HAZER Tutorials
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HAZER: How to create a monitoring Dashboard?
Preview
HAZER IoT platform allows managing thousands of sensors on a single Dashboard.

This video explains how to create the Dashboard and adjust it to your screen for convenient sensor monitoring.

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HAZER: How to create a new user?
Preview
HAZER is the IoT platform to track sensors and counters. You can monitor thousands of sensors of any type on your laptop in real-time. To work with such volumes of IoT data efficiently, you will need a proper user hierarchy. This video explains:

- How to create a new user?
- The difference between manager and operator user types.
- Which user settings are important to keep HAZER running smoothly?

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Website: https://www.kloudip.com
HAZER: How to create sensor widgets?
Preview
HAZER is the IoT platform to track sensors and other IoT devices on your laptop or smartphone.

HAZER displays each sensor as a colored widget. It shows real-time sensor values and changes color if critical variations or deviations from the norm occur.

This video explains how to:

- Create widgets of various types.
- Properly configure the sensors.
- Organize the HAZER Dashboard to track multiple sensors.
- Monitor sensors via charts and graphs.

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HAZER: How to organize widget view?
Preview
HAZER is the IoT platform to monitor sensors, counters, and other IoT devices installed in vehicles and buildings. HAZER displays sensors on the Dashboard as widgets of different types.

This video explains how to organize the widgets on HAZER Dashboard:

1. Resize and move them
2. Interact with the map widget

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EPORT Tutorials
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EPORT: How to create a partner on your account?
Preview
EPORT helps to build a delivery ecosystem and build a control center for all 3PL activities. 3PL service providers, carriers, and customers can work in a single system and make all the associated processes transparent.

This video tells how to create a partner on EPORT. It can be a customer, supplier, or any other user. You will learn how to:

- Add a partner with detailed descriptions and contact information.
- Manage event-based notifications for the partner.

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EPORT: How to create a transport product in the 3PL software?
Preview
EPORT is a platform where a 3PL service provider can manage fleets, customers, orders, and billing throughout the logistics chain.

This video shows how to create a transport product – anything that a customer wants to transport using 3PL services. You will see:

- What do the products look like in the system?
- How to manage transport products?
- Which parameters are necessary for proper order delivery and distribution within the 3PL network?

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EPORT: System login and interface overview
Preview
EPORT is the delivery ecosystem that unites 3PL service providers, carriers, and their customers in one platform. It allows taking full-chain logistics under control on your laptop.

This video explains how to login into the system and guides you through the core modules of the EPORT.

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EPORT: How to add an order to a trip?
Preview
EPORT is the software for 3PL service providers to get full-chain logistics under control. It helps manage carriers, customers, orders, fleets, drivers, and helpers on your laptop.

This video explains:

1. How do customers interact with logistics companies in a single interface?
2. How to plan a trip?
3. How add an order to the trip?
4. How to preview and edit the delivery route?
5. How to view the trip summary report?

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GOFER Tutorials
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GOFER: Vehicle requests by passengers
Preview
GOFER is an Uber-like platform for company car booking and management. It’s designed to cut operating costs and automate processes associated with staff transport management.

This video explains how an employee can request a vehicle and manage the booking on a laptop, including:

- Adding or changing pick-up and drop-off points.
- Specifying the date and time.
- Describing the purpose of the business trip.

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Recurring rides
Preview
GOFER is the software to manage company transport and business rides. It allows employees, managers, dispatchers, and drivers to interact in one system.

If an employee needs to go anywhere on business, GOFER will help to make a vehicle request, get managers’ and dispatchers’ approvals, find the right vehicle for the trip, and calculate payments to drivers.

Sometimes, a company needs to transport employees to the same locations every day, for example:

✅ Service teams that do routine checks on remote sites;
✅ Merchandise managers that check goods layout in supermarkets;
✅ People who travel to work and back on a company’s shuttle.

To manage such rides in GOFER, you can create a recurring ride. The system starts recurring rides automatically according to the specified schedule. This relieves dispatchers from the repetitive work of creating the same trips every day.

This video explains how to create a recurring trip in GOFER.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a live demo and free trial for your company: http://bit.ly/37Ahfij

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GOFER: Driver mobile application (Sinhala)
Preview
GOFER is the platform for corporate transport management. It enables one-click car booking, digitalized transport request management, and company car usage analytics, and much more.

GOFER mobile app was designed for drivers to communicate with passengers, managers, and track earnings. This video explains how to:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo on https://www.kloudip.com/gofer.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER: User login creation
Preview
GOFER is an Uber-like platform for business rides and corporate transport management. It unites passengers, dispatchers, managers, and drivers in a single interface no matter the number of branches and their locations.

This video explains how to create and configure accounts for all types of users mentioned above.

Need more information? Request a live demo via the chat in the lower right corner.

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