KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
Members 1
FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Tutorials
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FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
Preview

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
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Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
Preview

To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

HAZER Tutorials
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HAZER: How to organize widget view?
HAZER: How to organize widget view?
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HAZER is the IoT platform to monitor sensors, counters, and other IoT devices installed in vehicles and buildings. HAZER displays sensors on the Dashboard as widgets of different types.

This video explains how to organize the widgets on HAZER Dashboard:

1. Resize and move them
2. Interact with the map widget

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HAZER: How to work with user logs?
HAZER: How to work with user logs?
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HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. Users can access the solution from anywhere on their laptops and smartphones. Managers can track what users do in HAZER.

This video explains how to view user logs, including:

- Login time and IP address.
- Activities in the system, like creating sensors, viewing notifications, and sharing Dashboards with other users.

This way you can see which tasks the users performed throughout the day.

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HAZER: How to create a new user?
HAZER: How to create a new user?
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HAZER is the IoT platform to track sensors and counters. You can monitor thousands of sensors of any type on your laptop in real-time. To work with such volumes of IoT data efficiently, you will need a proper user hierarchy. This video explains:

- How to create a new user?
- The difference between manager and operator user types.
- Which user settings are important to keep HAZER running smoothly?

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EPORT Tutorials
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EPORT Real Time Status Of Vehicles
EPORT Real Time Status Of Vehicles
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EPORT is the software for 3PL service providers that allows managing carriers, drivers, vehicles, cargo, and billing documents.

EPORT allows senders and carriers to interact within a single interface. This video explains how a logistics operator can:

- Find the vehicles nearest to orders on the map;
- Check their statuses – busy, occupied, available;
- Create a new trip and assign a vehicle to it.

This functionality will save significant time on checking vehicle availability and location by phone calls.

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EPORT. How to add a new address to a party?
EPORT. How to add a new address to a party?
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EPORT is the platform for 3PL service providers. It allows logistics companies, their clients, carriers, and drivers to interact within a single interface.

In EPORT, the clients are called “Parties.” A Party – a manufacturer, supermarket chain, etc. – can have multiple addresses, like separate shops, factories, warehouses.

This video explains how to add multiple addresses for a single Party.

Need more information? Request a live demo on https://www.kloudip.com/eport.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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EPORT: How to manage trips in the 3PL interface?
EPORT: How to manage trips in the 3PL interface?
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EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:

- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?

Need more information? Request a live demo via the website chat in the lower right corner.

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GOFER Tutorials
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GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?
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GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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GOFER: How to use the mobile app for managers?
GOFER: How to use the mobile app for managers?
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GOFER is an Uber-like platform allowing businesses to manage corporate vehicles and business rides on their laptops and smartphones. The software offers a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for managers:

✅ View vehicle requests made by employees;
✅ View trip details;
✅ Confirm or reject the request.

Need more information? Request a live demo on https://www.kloudip.com/gofer

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER: Vehicle requests by passengers
GOFER: Vehicle requests by passengers
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GOFER is an Uber-like platform for company car booking and management. It’s designed to cut operating costs and automate processes associated with staff transport management.

This video explains how an employee can request a vehicle and manage the booking on a laptop, including:

- Adding or changing pick-up and drop-off points.
- Specifying the date and time.
- Describing the purpose of the business trip.

Need more information? Request a live demo via the chat in the lower right corner.

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