KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
Members 1
GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?

GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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FiOS Tutorials
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FiOS Search Tool: How to find any object in the system?
FiOS Search Tool: How to find any object in the system?
Preview

See how to find any vehicle in the system, on the map, and add it to the monitoring work list.

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FiOS Tracks: How to create and play vehicle tracks?
FiOS Tracks: How to create and play vehicle tracks?
Preview

The track is a colored line on the map showing vehicle movements within a certain period. FiOS allows you to see how a vehicle was moving along this track with stops, speedings, parkings, fuel fillings, and other events like in real-time. We call it “playing a track.”

This video explains how to create a track with event markers, accompany it with Google Street View and play it.

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FiOS: How to automatically receive reports on your email?
FiOS: How to automatically receive reports on your email?
Preview

FiOS is a powerful GPS tracking and fleet management system that offers precise fleet analytics on 300+ parameters. You can configure the system to automatically send fleet reports to your email. This video explains how to do it, including:

- The introduction of the “Jobs” module
- Selecting report format – PDF, Excel, XML, CSV
- Setting reporting period
- Adding Google Maps to display information from reports on the map
- Specifying recipients and schedule report sending
- Test report sending

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HAZER Tutorials
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HAZER: Insights Dashboards
HAZER: Insights Dashboards
Preview

HAZER is the IoT platform to manage vehicles and buildings through sensors and other IoT devices. You can monitor sensor values online and view detailed real-time analytics on special Dashboards.

Insights Dashboards show analytics based on data from IoT devices – electricity, water, gas, fuel, temperature, humidity, vibration, g-values, and any sensors you can imagine – in the form of graphs and pie charts.

This video explains how to create the Insights Dashboard and elaborates on each parameter you will need to configure it. The tutorial is based on real-life HAZER use-cases.

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HAZER: How to view and manage notifications?
HAZER: How to view and manage notifications?
Preview

HAZER is the IoT platform to monitor sensors and counters installed in buildings or vehicles. Plus, you can manage moving and stationary assets via sensors and other IoT devices. This video explains how to:

1. Set up and view notifications on anything that happens with your vehicles, buildings, cargo, and equipment.
2. Enable and disable the existing notifications.
3. Receive notifications on your smartphone.
4. Search for notifications.
5. View notification log in a report.

In this video, you will also learn each notification parameter in detail to set up highly personalized and meaningful notifications.

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HAZER: How to share Dashboards?
HAZER: How to share Dashboards?
Preview

HAZER is the IoT platform to manage moving and stationary objects via sensors and other IoT devices. HAZER displays all sensors on a handy Dashboard.

Depending on a job position, people should have access to different Dashboards. This video explains how to share a sensor monitoring dashboard with various users. You will also learn how to manage shared Dashboards – delete and view as a user.

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EPORT Tutorials
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EPORT. How to add a new address to a party?
EPORT. How to add a new address to a party?
Preview

EPORT is the platform for 3PL service providers. It allows logistics companies, their clients, carriers, and drivers to interact within a single interface.

In EPORT, the clients are called “Parties.” A Party – a manufacturer, supermarket chain, etc. – can have multiple addresses, like separate shops, factories, warehouses.

This video explains how to add multiple addresses for a single Party.

Need more information? Request a live demo on https://www.kloudip.com/eport.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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EPORT: How to add an order to a trip?
EPORT: How to add an order to a trip?
Preview

EPORT is the software for 3PL service providers to get full-chain logistics under control. It helps manage carriers, customers, orders, fleets, drivers, and helpers on your laptop.

This video explains:

1. How do customers interact with logistics companies in a single interface?
2. How to plan a trip?
3. How add an order to the trip?
4. How to preview and edit the delivery route?
5. How to view the trip summary report?

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EPORT: How to set trip date and time based on order date?
EPORT: How to set trip date and time based on order date?
Preview

EPORT is the platform to manage 3PL operations. It allows controlling delivery orders, carriers, customers, drivers, and transport in a few clicks.

In EPORT, among other things, you have the list of orders. For each, you can plan trips and assign vehicles from available carrier fleets.

This video explains how to create such a trip and set its date and time based on the order date.

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GOFER Tutorials
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GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?
Preview

GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

Follow us:
Facebook: https://bit.ly/3cJDjcA
Twitter: http://bit.ly/3aNMadL
Instagram: http://bit.ly/2O4oMyV
LinkedIn: http://bit.ly/37ADPYP

GOFER: Driver mobile application
GOFER: Driver mobile application
Preview

GOFER is an Uber-like platform for business ride management. It allows monitoring how your company cars are used, where do your employees travel, and how much do you pay drivers.

This video explains how to use GOFER Driver App:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: Vehicle requests by passengers
GOFER: Vehicle requests by passengers
Preview

GOFER is an Uber-like platform for company car booking and management. It’s designed to cut operating costs and automate processes associated with staff transport management.

This video explains how an employee can request a vehicle and manage the booking on a laptop, including:

- Adding or changing pick-up and drop-off points.
- Specifying the date and time.
- Describing the purpose of the business trip.

Need more information? Request a live demo via the chat in the lower right corner.

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