KLOUD Support Clips Channel

KLOUD Support Clips Channel

Quick help for you to self-resolve frequently asked questions.

Last Update 19/06/2023
Completion Time 2 hours 9 minutes
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EPORT: How to manage trips in the 3PL interface?
EPORT: How to manage trips in the 3PL interface?

EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:

- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?

Need more information? Request a live demo via the website chat in the lower right corner.

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FiOS Tutorials
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FiOS Maps: How to use GPS maps for vehicle tracking?
FiOS Maps: How to use GPS maps for vehicle tracking?
Preview

Most frequent questions about GPS maps answered in 1 minute.

- What objects can you control on the map?
- How to select between OSM, WebGIS, and connect Google Maps?
- How to navigate, resize, zoom the map?

FiOS Login Page: How to change or recover your password?
FiOS Login Page: How to change or recover your password?
Preview

Only authorized personnel should access the GPS tracking system. If your password was compromised, be sure to change or recover it. Here's how to do it.

FiOS Monitoring List: How to add and remove units?
FiOS Monitoring List: How to add and remove units?
Preview

To start tracking vehicles you need to add them to the worklist. See how to do it manually and automatically in the FiOS fleet management system. Plus, learn to quickly clear your monitoring list without deleting units from the system.

HAZER Tutorials
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HAZER: Location track and trace
HAZER: Location track and trace
Preview

HAZER is a powerful IoT platform to monitor sensors and counters installed in moving or stationary assets. With HAZER you always know what is happening with your assets and where it happens.

This video shows how to track your vehicles, machinery, and cargo on the map, including:

- How to access the track and trace feature?
- How to navigate the map?
- How to track one or multiple objects on the map?
- How to view movement history via tracks?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: Schedule reports
HAZER: Schedule reports
Preview

HAZER is the IoT platform to monitor sensors installed in buildings and vehicles. You can track sensor values in real-time or in reports. HAZER can automatically send reports to your email. This video explains how to schedule reports, including:

How to view scheduled reports?
How to enable and disable scheduled reports?
How to create scheduled reports for one or multiple sensors?
How to create a detailed schedule?

Need more information? Request a live demo via the chat in the lower right corner.

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HAZER: How to view and manage notifications?
HAZER: How to view and manage notifications?
Preview

HAZER is the IoT platform to monitor sensors and counters installed in buildings or vehicles. Plus, you can manage moving and stationary assets via sensors and other IoT devices. This video explains how to:

1. Set up and view notifications on anything that happens with your vehicles, buildings, cargo, and equipment.
2. Enable and disable the existing notifications.
3. Receive notifications on your smartphone.
4. Search for notifications.
5. View notification log in a report.

In this video, you will also learn each notification parameter in detail to set up highly personalized and meaningful notifications.

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EPORT Tutorials
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EPORT: How to manage trips in the 3PL interface?
EPORT: How to manage trips in the 3PL interface?
Preview

EPORT is the platform for third-party logistics companies, where they can manage every 3PL process and element, including fleets, carriers, customers, transportation orders, and billing. This video explains how to manage trips in EPORT, including:

- How to track the location of transport vehicles?
- How to update trip statuses – approved, loading, departed, etc. – both manually and automatically?
- How to add customer digital signatures?
- How to analyze and edit trip details after it’s finalized?

Need more information? Request a live demo via the website chat in the lower right corner.

Follow us:
Facebook: https://bit.ly/3cJDjcA
Twitter: http://bit.ly/3aNMadL
Instagram: http://bit.ly/2O4oMyV
Linkedin: http://bit.ly/37ADPYP

EPORT: System login and interface overview
EPORT: System login and interface overview
Preview

EPORT is the delivery ecosystem that unites 3PL service providers, carriers, and their customers in one platform. It allows taking full-chain logistics under control on your laptop.

This video explains how to login into the system and guides you through the core modules of the EPORT.

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EPORT: How to upload documents to a trip?
EPORT: How to upload documents to a trip?
Preview

EPORT is the software for 3PL service providers. It allows taking full-chain logistics under control and consolidating carriers, drivers, clients, and orders in a single interface.

EPORT also helps to digitalize shipment-related documents and manage them on your laptop.
This video explains how to attach documents to deliveries and ensure that you have the necessary documents at hand for uninterrupted logistics.

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GOFER Tutorials
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GOFER: Driver mobile application (Sinhala)
GOFER: Driver mobile application (Sinhala)
Preview

GOFER is the platform for corporate transport management. It enables one-click car booking, digitalized transport request management, and company car usage analytics, and much more.

GOFER mobile app was designed for drivers to communicate with passengers, managers, and track earnings. This video explains how to:

- View requested trips
- Accept or reject requests
- Navigate to the delivery or pickup points via Google Maps
- Start or finish the ride
- Track earnings
- View trip history and statistics

Need more information? Request a live demo on https://www.kloudip.com/gofer.

Check out other tutorials on our eLearning portal:
https://bit.ly/3sq65Yz

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GOFER: User login creation
GOFER: User login creation
Preview

GOFER is an Uber-like platform for business rides and corporate transport management. It unites passengers, dispatchers, managers, and drivers in a single interface no matter the number of branches and their locations.

This video explains how to create and configure accounts for all types of users mentioned above.

Need more information? Request a live demo via the chat in the lower right corner.

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GOFER: How to use the mobile app for drivers?
GOFER: How to use the mobile app for drivers?
Preview

GOFER is an Uber-like platform designed to manage company transport and business rides remotely. The solution comprises a web interface and mobile apps for drivers, dispatchers, and managers.

This video explains how to use the mobile app for drivers:

✅ Log in to the app;
✅ View driver profile, trip requests, and earnings;
✅ Receive new requests from employees;
✅ View routes to the destination;
✅ Communicate with passengers and rate them at the end of the trip;
✅ Confirm or reject trips;
✅ Change trip statuses – waiting for a passenger, on the way, etc.;
✅ Log additional expenses, like highway tickets or emergency maintenance;
✅ Track driver earnings for any period.

Let us know if you want to make a company car booking as simple as requesting a taxi. We’ll schedule a free trial for your company:

Need more information? Request a live demo on https://www.kloudip.com/gofer

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